Returns & Refund Policy
We take pride in offering the finest quality sambrani products. However, if you are not satisfied, please review our return and refund terms:
1. Eligibility for Returns
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Returns must be requested within 7 days of delivery.
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The product must be unused, unopened, and in original packaging.
2. Non-Returnable Items
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Opened, used, or partially consumed sambrani products.
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Products damaged due to improper handling or storage by the customer.
3. Return Process
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To initiate a return, contact us via email/WhatsApp with your order number, photos of the product, and reason for return.
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Once approved, the customer must ship the product back to our warehouse at their own cost.
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On receiving and inspecting the returned item, we will confirm acceptance or rejection of the return.
4. Refunds
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If approved, refunds will be processed to the original payment method within 7–10 business days.
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Shipping charges are non-refundable.
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In case of COD orders, refunds will be made via bank transfer or UPI.
5. Exchanges
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Exchanges are allowed only for damaged or defective products reported within 48 hours of delivery.